Frequently Asked Questions
Everything you need to know about shopping with Bambora.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Bambora accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
How do I ensure I'm ordering the correct size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your products sustainably sourced?
At Bambora, we prioritize quality and ethics. We work closely with our manufacturers to ensure that materials are sourced responsibly and meet high environmental standards.